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New name, same team: SquareWorks Consulting is now Charted! Learn more

AP automation designed for biotech and life sciences organizations

Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.
Row of amber glass bottles filled with liquid on a stainless steel bottling machine in an industrial setting.

Customer success story

Growing pharmaceutical company, Neurotech Pharmaceuticals, prepares for their big commercial launch with NetSuite and Charted.
“We started with the bare minimum things to setup, and then we added on a little bit, working from a project management perspective. The Charted team started with the basics, and then everything strategically came together. It allowed us to start fresh on NetSuite, focusing on the things that really matter, and keeping us from getting distracted with everything you can do in NetSuite.”
Liz Magee
Accounting Manager

Frequently asked
questions

Charted tracks every step of the AP process, giving you a complete audit trail from vendor onboarding through invoice import and final approval. Vendor documentation like W9s are included, so you can see exactly which contact at the vendor’s company attached each form and when. The audit trail lives directly on the NetSuite record itself, so anyone in your organization can see the full history at a glance, and it’s also accessible in bulk through saved search reporting for broader visibility.

When using Charted Approval Automation, your chosen approvers don’t need a NetSuite license. They can approve directly via email; all that’s required is an employee record with an associated email address. Our approval emails are fully customizable, and approvers can view all transaction information, including line and expense-level detail directly in their email, including the invoice attachment used to create the original transaction. Approvals can be designed to follow your established hierarchy, while saving your organization in NetSuite license costs.

Yes, Charted AP Automation helps your organization stay compliant with 12 CFR Part 2 for FDA electronic record requirements. Because Charted keeps every invoice approval inside NetSuite with full audit trails, user authentication, and signature attribution, approvals carry the same legal weight as a wet signature. Combined with controls that only release payment against approved, matched invoices, your entire AP and payment process stays compliant from end to end, without extra systems to validate.

Charted Invoice AI learns your preferred coding patterns over time and can also apply fixed line-level coding rules based on values you define, so invoices route to the right trial, grant, or cost center automatically. To track actual spend against budget, teams use native NetSuite reporting. Charted removes the manual coding burden that prevents scaling as trial volume grows, including reconciling milestone-based CRO billing which often creates accrual timing gaps.

Yes, Charted is SOC 2 certified and undergoes regular independent audits to maintain that certification. Documentation is available on request via the Charted trust website where you can initiate the request process.

Because Charted is a native NetSuite SuiteApp—fully embedded inside your NetSuite instance, not a separate integration—it operates under Oracle’s SOC 1 compliance program in the same way any NetSuite customization does, making Charted AP Automation SOC 1 compliant as well. Charted is also GDPR ready.

Yes. NetSuite’s native System Notes automatically capture a full change history across Charted modules, including:

  • Approval workflow activity (who approved, when, and at what step).
  • Three-way match settings and variance decisions.
  • Invoice AI rules and OCR configurations.
  • Vendor onboarding settings.
  • Advanced attachments and check printing activity.


The accrual worksheet Charted generates can also be attached directly to the resulting journal entry as supporting documentation; this is useful for reviewers or auditors who want to see the source of the accrual suggestion.