At Charted, we believe AP teams should drive strategic value, not get buried in operational detours. Our November updates spotlight Touchless Invoice Processing—now available to all customers—alongside expanded Payment Automation capabilities including foreign exchange support and a preview of accelerated ACH payments. We’ve also enhanced Accrual Automation filtering to help you close faster with less manual effort.
Touchless Invoice Processing: Automation without compromise
Eliminate manual steps for invoices that Invoice AI already processes perfectly
Touchless Invoice Processing is now available to all customers, representing the natural evolution of Invoice AI’s proven accuracy. When Invoice AI consistently processes vendor invoices with zero manual edits, why manually click “save”? Touchless processing automatically creates bills for high-confidence invoices, freeing your AP team to focus only on invoices that require review.
How it works
- Flexible automation options: Enable touchless processing for specific high-confidence vendors (utilities, software subscriptions, recurring services) or automatically process all invoices with perfect three-way PO matches—where approved purchase order quantity, receipt quantity, and invoice quantity align exactly.
- Approval workflows preserved: All auto-created bills flow through your existing approval matrix—we’re eliminating redundant data entry, not oversight.
- Exception handling: Variances or low-confidence scenarios are automatically routed to your inbox for manual review.
Most customers can automate 25% or more of their invoices through touchless processing—the ones where Invoice AI consistently gets everything right. This eliminates repetitive manual work, reduces processing bottlenecks, and enables handling increased invoice volumes without proportionally increasing AP headcount.
Review which vendors consistently require zero edits when you process them in Invoice AI, or enable automatic processing for perfect PO (or 3-Way) matches. If you’re regularly opening invoices, seeing everything is correct, and simply hitting save—those are perfect automation candidates.
Payment Automation: Foreign exchange support and accelerated ACH preview
Expanded global capabilities and faster domestic payments
International Payments: Foreign exchange support
International Payments now supports foreign exchange (FX) payments directly within your standard Payment Automation flow, empowering you to pay vendors across 200+ countries in their local currency—no external banking platforms, no switching systems.
- FX payment support: Pay vendors in their preferred currency (including GBP for UK vendors) while operating inside the same unified workflow you use for domestic payments.
- Complete exchange rate visibility: New Exchange Rate column in Ready for Release provides transparent currency conversion details before payment execution.
- Enhanced tracking: Currency and exchange rate information now appear in Payments History and FX remittance emails for complete audit trails.
Stop bouncing between systems. Process all vendor payments from one interface, with complete cost visibility and audit-ready controls built into every transaction.
Coming soon: Accelerated ACH payments
Next month, we’re launching Accelerated ACH payments—enabling same-day and next-day ACH processing for time-sensitive vendor payments without expensive wire transfer fees.
- Faster payment execution: Choose accelerated processing for urgent payments while maintaining standard ACH for routine transactions.
- Cost-effective speed: Accelerated ACH delivers wire-like speed at a fraction of the cost.
- Same unified workflow: Select accelerated processing as a payment option within your existing Payment Automation interface.
Accelerated ACH will be available to early adopters in December. Watch for additional details in next month’s product updates.
Accrual Automation: Filter by Accrual Type for faster close
Divide work by source and prioritize high-confidence accruals
The Accrual Automation worksheet now includes Accrual Type filtering, enabling AP teams to review and record accruals by source—making it easier to divide work, prioritize high-confidence accruals, and streamline period-end close.
- Source-based segmentation: Filter by recurring expenses, contract-based accruals, or transactions pending approval to organize review sequences.
- Divide work strategically: Assign specific Accrual Types to different team members for parallel processing.
- Prioritize high-confidence entries: Focus first on transactions pending approval to accelerate close without sacrificing accuracy.
This enhancement builds on the Charted Accrual Automation promise to accelerate month-end close by up to 75%, helping finance teams cut accrual processing time from hours to minutes.
Platform enhancements
Additional November improvements include:
- Vendor onboarding notifications: Admins can now opt in to receive email notifications when vendors submit onboarding forms, with configurable delivery to form senders, onboarding managers, or specific roles—ensuring immediate visibility into vendor setup progress without manual status checks.
- High-value ACH support: Process ACH payments exceeding $500,000, subject to risk and compliance review, enabling high-value transactions without expensive wire transfer fees.
- Enhanced document security: Documents submitted via Advanced Vendor Onboarding can now save to restricted folders within the NetSuite File Cabinet.
- Improved Invoice AI document access: Download Invoice action now consistently visible across all screen sizes in split-screen view.
Looking Forward
These updates reflect our commitment to continuous improvement based on customer feedback. By making Touchless Invoice Processing available to all customers, expanding payment automation capabilities, and enhancing accrual workflows, we’re helping finance teams focus on decisions, instead of workarounds.
Ready to enable touchless processing, configure FX payments, or explore accelerated ACH capabilities? Schedule a consultation with our team of NetSuite-certified experts.
